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-   FitDay 2.0 Feedback & Support (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/)
-   -   Please delete my FitDay account (Moderated thread) (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/6238-please-delete-my-fitday-account-moderated-thread.html)

tyen 09-21-2017 05:49 AM

Done.


Originally Posted by JEardley (Post 135203)
Please delete my account (and another I had under the same email address but can't remember the log in name).


heatherlynn.w 10-28-2017 03:54 AM

Please delete all information stored and my account. Thank you

tyen 10-30-2017 05:37 AM

Done.


Originally Posted by heatherlynn.w (Post 135950)
Please delete all information stored and my account. Thank you


avidyatech 11-03-2017 01:41 AM

Please delete all information stored and my account. Thank you
 
Please delete all information stored and my account. Thank you!

tyen 11-03-2017 09:15 AM

Done.


Originally Posted by avidyatech (Post 136068)
Please delete all information stored and my account. Thank you!


robinaridesbikes 11-28-2017 11:04 AM

Not using, may delete account
 
I signed up for FitDay because my training coach recommended it. She likes the ways that you can look at how I'm meeting my daily nutritional requirements. I like that, too, but I have found that entering food in fitday is more troublesome and time-consuming than I can tolerate.

Manually entering nutritional information for almost every food I eat is just too onerous. The FitDay database seems tiny. So, I quit using FitDay, and went back to using Lose it! I can scan barcodes with my phone, which is a big help. This program is just too hard to use.

I went Premium because the ads were making the web site impossible to use, but I still don't like using FitDay. Looking up nutritional information and entering it into this tool is not worth it.

Am I missing something?

tyen 11-28-2017 11:55 AM

We will send you an account cancellation notice via your registered email.


Originally Posted by robinaridesbikes (Post 136537)
I signed up for FitDay because my training coach recommended it. She likes the ways that you can look at how I'm meeting my daily nutritional requirements. I like that, too, but I have found that entering food in fitday is more troublesome and time-consuming than I can tolerate.

Manually entering nutritional information for almost every food I eat is just too onerous. The FitDay database seems tiny. So, I quit using FitDay, and went back to using Lose it! I can scan barcodes with my phone, which is a big help. This program is just too hard to use.

I went Premium because the ads were making the web site impossible to use, but I still don't like using FitDay. Looking up nutritional information and entering it into this tool is not worth it.

Am I missing something?


twangle 12-01-2017 09:12 PM

Please delete my account and all data associated with it. I no longer require this service.

Many thanks.

tyen 12-04-2017 11:57 AM

Done.


Originally Posted by twangle (Post 136612)
Please delete my account and all data associated with it. I no longer require this service.

Many thanks.


RGJaxon 02-02-2018 12:15 PM

I am also trying to cancel/delete my account and get a refund. I have written multiple times to your support email, but am not getting any reply. I am very disappointed with the service (or lack of) I am getting from your company. I was a loyal Fitday user for years, but on my PC. The other day I paid the extra fee for premium, thinking I would be able to use the sync function, but alas, it does not work, and in fact it hasn't worked for years. Please get your act together Fitday. This is no way to treat your customers.


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