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-   -   Please delete my FitDay account (Moderated thread) (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/6238-please-delete-my-fitday-account-moderated-thread.html)

tyen 06-30-2016 07:03 AM

We responded to the support email you sent in. Your request has been processed.


Originally Posted by iredfive (Post 122146)
Please Delete my account, after a couple days of the free trial, I want to cancel this account and service, however there seems to be no easy way to do this. There is no longer authorization to charge my credit card.


stacismy 07-15-2016 09:55 AM

Auto Renewal
 

Originally Posted by IBobi (Post 67697)
Send an account disable request through the Contact FitDay link below.

I do not wish to disable my account. It seems in June 2016 Fitday renewed my membership automatically. Since it is now paid for for another year, I do not wish to lose the app. It IS disturbing though that I cannot locate an auto-renewal disable section, nor have I been able to locate where Fitday has stored my payment information. Again, as this is paid for for the next year, I don't want the account disabled, but I do NOT want it to auto renew me for another year come June of 2017. I should at least receive an email informing me of upcoming renewals and be given the opportunity to opt out. Please respond.

tyen 07-15-2016 11:35 AM

We have replied to your support email.




Originally Posted by stacismy (Post 122253)
I do not wish to disable my account. It seems in June 2016 Fitday renewed my membership automatically. Since it is now paid for for another year, I do not wish to lose the app. It IS disturbing though that I cannot locate an auto-renewal disable section, nor have I been able to locate where Fitday has stored my payment information. Again, as this is paid for for the next year, I don't want the account disabled, but I do NOT want it to auto renew me for another year come June of 2017. I should at least receive an email informing me of upcoming renewals and be given the opportunity to opt out. Please respond.


FFS2016 07-17-2016 03:38 PM

Please delete my account and send confirmation email. Thank you.

tyen 07-18-2016 04:35 AM

Done.


Originally Posted by FFS2016 (Post 122276)
Please delete my account and send confirmation email. Thank you.


radbard 09-10-2016 06:31 AM

Hi! Please delete my account. Thanks.

tyen 09-27-2016 07:39 AM

Done.


Originally Posted by radbard (Post 122728)
Hi! Please delete my account. Thanks.


empathy07 10-06-2016 03:17 AM

Hello! Hope you all are having a good day. Is it possible to delete my account please?

Thank you!

tyen 10-06-2016 06:30 AM

Done.


Originally Posted by empathy07 (Post 122929)
Hello! Hope you all are having a good day. Is it possible to delete my account please?

Thank you!


ItsZenShakti 10-13-2016 10:22 AM

Please delete my account. Thanks!


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