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Old 08-28-2017, 12:00 AM   #1
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Join Date: Aug 2017
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Question Fitday App Upgrade on Mobile Not Working

Hello

I hope this is the correct place to ask this as I am new here but I have just purchased the upgrade to unlock the features to add your activity etc on the mobile app and its still saying that its locked when I try and add my activity?? When I try to repurchase (because I thought maybe it didn't go through?) it states that I have already purchased it and I have no idea what to do to make it work? I've had to add my activity from my laptop today but would like the convenience of it on my mobile.
Can you please help me?
ChocoThighs is offline   Reply With Quote
Old 08-28-2017, 06:20 PM   #2
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Join Date: Nov 2012
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I have fixed this for you. Please log out and back into the app.

Quote:
Originally Posted by ChocoThighs View Post
Hello

I hope this is the correct place to ask this as I am new here but I have just purchased the upgrade to unlock the features to add your activity etc on the mobile app and its still saying that its locked when I try and add my activity?? When I try to repurchase (because I thought maybe it didn't go through?) it states that I have already purchased it and I have no idea what to do to make it work? I've had to add my activity from my laptop today but would like the convenience of it on my mobile.
Can you please help me?
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