FitDay Discussion Boards

FitDay Discussion Boards (https://www.fitday.com/fitness/forums/)
-   FitDay 2.0 Feedback & Support (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/)
-   -   FitDay Premium account (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/10857-fitday-premium-account.html)

sfdonovan 04-10-2014 05:49 AM

FitDay Premium account
 
Just recently upgraded. Nothing changed. Still see all ads. Logged out closed browser, cleared cache. Nothing helps.

If this isn't the correct place to ask for support then I recommend you make a forum for FitDay Premium support, cause I can't find one.

sfdonovan 04-10-2014 05:53 AM

If I try to activate it gives me the following.

"The Premium Membership Ticket has already been used to upgrade a FitDay.com account."

01gt4.6 04-10-2014 08:32 AM


Originally Posted by sfdonovan (Post 107356)
If I try to activate it gives me the following.

"The Premium Membership Ticket has already been used to upgrade a FitDay.com account."

Sorry for your problem. I'll send this up to get it resolved.

sfdonovan 04-10-2014 09:20 AM

I think it already is. I wasn't aware I could only use FitDay 2.0 instead of classic for premium. That would have been nice to know BEFORE I upgraded.

ibrshao 04-11-2014 04:21 AM

Please try switching to "classic mode" and see if this resolves your issue. To access "classic mode" click on the "Fitday Classic" link located in the upper right hand corner of the screen.

01gt4.6 04-11-2014 07:08 AM


Originally Posted by sfdonovan (Post 107361)
I think it already is. I wasn't aware I could only use FitDay 2.0 instead of classic for premium. That would have been nice to know BEFORE I upgraded.

You can use classic.


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