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Old 03-14-2014, 09:32 PM   #1 (permalink)
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Default How to add foods to my log ? Bad experience



Is there something I miss ? Instead of adding custom food ?
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Old 03-14-2014, 09:52 PM   #2 (permalink)
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Is that a picture you captured of the screen?

I guess I'm not seeing all of it.
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Old 03-15-2014, 09:01 AM   #3 (permalink)
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Quote:
Originally Posted by Kathy13118 View Post
Is that a picture you captured of the screen?

I guess I'm not seeing all of it.
Yes it is a screen cap. What other parts do u want to see ?
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Old 03-15-2014, 03:35 PM   #4 (permalink)
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When you click on 'New Custom Food,' what happens?

It's highlighted in blue, to the far right, upper corner.

Last edited by Kathy13118; 03-15-2014 at 03:45 PM.
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Old 03-16-2014, 06:34 AM   #5 (permalink)
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Quote:
Originally Posted by Kathy13118 View Post
When you click on 'New Custom Food,' what happens?

It's highlighted in blue, to the far right, upper corner.
Nothing happens. I am using Firefox and Java works fine everywhere else.
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Old 03-16-2014, 02:29 PM   #6 (permalink)
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Have you been putting in foods and this is a new problem? If you go to the Home tab and then to Dashboard and then Add Food, do you always get that same problem?
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Old 03-17-2014, 07:40 PM   #7 (permalink)
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Things to try are:

1. Delete all cookies and cache memory on your browser for Fitday.
2. Restart the browser
4. Check any plugin add ons/extensions. Disable all of them to see if any are interfering with the site.
5. Verify that the same problem exists with a different browser.

You can also try this automated link (restart browser afterwards)

https://www.fitday.com/webfit/reset.php

If all else fails, try using "classic mode" by clicking on the "Fitday Classic" link in the upper right hand corner.
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