FitDay Discussion Boards

FitDay Discussion Boards (https://www.fitday.com/fitness/forums/)
-   FitDay 2.0 Feedback & Support (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/)
-   -   Premium keycode not activating my account (https://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/10094-premium-keycode-not-activating-my-account.html)

Boomtown Madman 09-03-2013 03:29 AM

Premium keycode not activating my account
 
The keycode I was given when upgrading to premium service is not being accepted. Any help would be appreciated.

01gt4.6 09-03-2013 07:50 AM


Originally Posted by Boomtown Madman (Post 102328)
The keycode I was given when upgrading to premium service is not being accepted. Any help would be appreciated.

I'll send this up, we should have you squared away soon.

ibrshao 09-03-2013 08:01 AM


Originally Posted by Boomtown Madman (Post 102328)
The keycode I was given when upgrading to premium service is not being accepted. Any help would be appreciated.


Hello,

Can you try this code: "171178347784" or this one "894178339643"

Best,

Fitday

Boomtown Madman 09-03-2013 08:28 AM

Both of those passcode continue to trigger the "The Premium Membership Ticket is invalid." message.

rochellekarina 09-04-2013 03:08 AM

Premium key not working
 
I've tried multiple times, in different browsers and each time I get the same message that the premium key is invalid. I haven't received any confirmation email either. Help!

01gt4.6 09-04-2013 04:55 AM

Ibrshao,

I merged these thread together because it doesn't seem to be resolved with Boomtown Madman and rochellekarina is also having an issue. Can you look into this please?

ibrshao 09-05-2013 07:30 AM

rochellekarina: It says in your profile that you are currently a premium user. Do you have more than one account linked to the same email address?

Boomtown Madman: Your account has been upgraded. Please let me know if you are still seeing ads.


All times are GMT -12. The time now is 08:17 PM.


Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.