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-   -   Premium keycode not activating my account (http://www.fitday.com/fitness/forums/fitday-2-0-feedback-support/10094-premium-keycode-not-activating-my-account.html)

Boomtown Madman 09-03-2013 03:29 PM

Premium keycode not activating my account
 
The keycode I was given when upgrading to premium service is not being accepted. Any help would be appreciated.

01gt4.6 09-03-2013 07:50 PM

Quote:

Originally Posted by Boomtown Madman (Post 102328)
The keycode I was given when upgrading to premium service is not being accepted. Any help would be appreciated.

I'll send this up, we should have you squared away soon.

ibrshao 09-03-2013 08:01 PM

Quote:

Originally Posted by Boomtown Madman (Post 102328)
The keycode I was given when upgrading to premium service is not being accepted. Any help would be appreciated.


Hello,

Can you try this code: "171178347784" or this one "894178339643"

Best,

Fitday

Boomtown Madman 09-03-2013 08:28 PM

Both of those passcode continue to trigger the "The Premium Membership Ticket is invalid." message.

rochellekarina 09-04-2013 03:08 PM

Premium key not working
 
I've tried multiple times, in different browsers and each time I get the same message that the premium key is invalid. I haven't received any confirmation email either. Help!

01gt4.6 09-04-2013 04:55 PM

Ibrshao,

I merged these thread together because it doesn't seem to be resolved with Boomtown Madman and rochellekarina is also having an issue. Can you look into this please?

ibrshao 09-05-2013 07:30 PM

rochellekarina: It says in your profile that you are currently a premium user. Do you have more than one account linked to the same email address?

Boomtown Madman: Your account has been upgraded. Please let me know if you are still seeing ads.


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