FitDay Premium error messages
#1
FitDay Premium Member
Thread Starter
Join Date: Sep 2011
Posts: 6
FitDay Premium error messages
For the past week when I attempt to log my food, I get a large number of error messages that my data can't be retrieved. Late last week I sent an email to customer support, but still haven't received a response. Can anyone help?
#2
Retired admin. Please direct issues to IBobi.
Join Date: Jul 2012
Posts: 9
I will report this to our tech team for them to look at. What browser and version are you using? At what point in the process of logging the information in do you get the error messages? Have you tried clearing you cache? Thank you.
#5
FitDay Member
Join Date: May 2010
Posts: 443
Don't do it!
"Clearing your browser cookies" is really BAD advice for most people. Normal users do not realize the implications of clearing ~all~ their cookies. If you can't describe to users how to clear the individual cookies pertaining to the fitday site, then you shouldn't be telling users to do this. "Network Changes" which put the fitday site in such a sorry state should NOT be the source of more headaches for users. Your advice above may cause that.