Al3sha, don't assume that since a reply was not publicly posted, that the issue wasn't addressed. This site has a PM function, and oftentimes responses are handled that way. We moderators try to respond to everything to the best of our ability but it is not always handled through posting in the public forums, especially if the answer is already there in another thread. We volunteer our time and we do the best we can with the information we have available to us.
I understand that this site is not for everyone, and that customizing the exercise function is desirable, so it's totally understandable that it doesn't suit your needs, but I do take issue with us being labeled as nonresponsive when we log so much volunteer time in answering questions, monitoring spam, and performing other functions.
And now that you don't have to be perfect, you can be good.