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Old 08-22-2012, 02:12 PM   #3 (permalink)
Cyradia
FitDay Member
 
Join Date: Aug 2012
Posts: 3
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It's an interesting technique to take a suggestion on a suggestion forum and tell your consumer a) that short-coming has been noted multiple times and you've so far ignored it, b) tell me the feature doesn't exist (duh, that's why I posted it), and then c) make a passive aggressive comment about me not searching through your forums (which are active with the complaints and problems...it's not on the front page of complaints now) to see the others who have asked for the feature.

More interesting, still, considering you're in a market with a million competitors and have a more aggressive/annoying monetizing scheme. Certainly not the tactic I would have chosen. However, after skimming the forum and seeing other moderator repsonses to questions and concerns...it seems you have a community of negativity and snideness.

P.S. You might consider starting responses with "thanks for the suggestion and for trying the product."
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