Is it possible to get a refund for Fitday Premium
03-27-2012, 02:49 PM
#1
FitDay Member
Thread Starter
Join Date: Mar 2012
Posts: 1
Is it possible to get a refund for Fitday Premium
I purchased FitDay Premium a few days ago, and it just didn't meet my needs. Is there a way to get a refund? I was dissapointed in the food database - most difficult to use of any I've tried, in that I couldn't find any of the foods I ate. I also just got a BodyMedia Fit, which has a better food database. I just can't see using both FitDay and BodyMedia at the same time.
I'm really hoping that I didn't just waste $50!
I'm really hoping that I didn't just waste $50!
03-27-2012, 03:00 PM
#2
Super Moderator
Join Date: Jan 2010
Location: Slidell, Louisiana
Posts: 8,232
I purchased FitDay Premium a few days ago, and it just didn't meet my needs. Is there a way to get a refund? I was dissapointed in the food database - most difficult to use of any I've tried, in that I couldn't find any of the foods I ate. I also just got a BodyMedia Fit, which has a better food database. I just can't see using both FitDay and BodyMedia at the same time.
I'm really hoping that I didn't just waste $50!
I'm really hoping that I didn't just waste $50!
03-28-2012, 12:53 AM
#3
FitDay Member
Join Date: Mar 2012
Posts: 1
Customer Service Phone #?
Does anyone know if there is a way to contact Fitday via phone? I sent an email regarding my account, but who knows how long it will take for someone to respond.... Couldn't find a number anywhere on the website. They keep billing my credit card even though I canceled my account.
Thanks!
Erin
Thanks!
Erin
03-29-2012, 04:07 AM
#6
FitDay Member
Join Date: Jul 2011
Location: 86
Posts: 1,875
And another thing buckdono, how come your information states:
buckdono
FitDay Member
Join Date: Mar 2012
Posts: 1
when in fact if you were a Premium Member, as you stated you are, your account doesn't say you're a Premium Member (below your username here in the Forum)? Hmm?
buckdono
FitDay Member
Join Date: Mar 2012
Posts: 1
when in fact if you were a Premium Member, as you stated you are, your account doesn't say you're a Premium Member (below your username here in the Forum)? Hmm?
12-30-2016, 06:45 AM
#8
FitDay Premium Member
Join Date: Dec 2015
Posts: 3
I subscribed to premium today in order to sync my Fitday PC and apparently the sync feature hasn't been working for quite some time. I cannot find a way to unsubscribe to premium on the interface. How do I unsubscribe to the premium feature (30 day guarantee)?
01-02-2017, 03:22 AM
#9
Super Moderator
Join Date: Jan 2010
Location: Slidell, Louisiana
Posts: 8,232
I'll send up to admin.
01-03-2017, 05:37 AM
#10
Administrator
Join Date: Nov 2012
Posts: 370
I have processed the cancellation and will update you via the support email.
