I bought a new computer running Windows 7. I did a clean reinstall of FitDay, and I found that it would not come up when clicked. Instead, it would start and then a dialog box would come up saying that there was an "unexpected error." I wrote to FitDay support, but never got an answer. I tried it under a different profile on the same computer and, although inconvenient to switch profiles, it worked, so I dropped the issue. All of a sudden three days ago I started having the same problem under the other profile. So I wrote again to support, and there has been no answer in three days. I was wondering if anyone else has encountered this issue and, if so, what they did about it.