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Old 05-31-2011, 02:23 PM   #26 (permalink)
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Join Date: Jan 2010
Location: Slidell, Louisiana
Posts: 8,010

The tech dept. needs to knoe the following:
Please submit a screenshot of the issue (if possible) and answer the following questions:
  • What operating system are you using? (Windows, OSX, etc...)
  • What version? (XP, 7, Leopard, etc...)
  • What browser are you using? (IE, FF, Chrome, etc...)
  • What version? (IE7, FF3)
  • What page were you on? (http address)
  • What were you trying to do on that page?
  • When did you purchase the computer you are using?
  • How often do you update your computer?
Any additional details related to your computer's configuration may be helpful so please supply as much info as possible.
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