freezing
#1
freezing
FitDay forums keeps freezing my browser. I'm using Firefox. I can't close the browser or anything. I have to open task manager, which that even takes a long time because it's locked up, and then kill the browser from there. This happens several times a day and it's very frustrating.
#2
Administrator
Join Date: Nov 2012
Posts: 370
Can you try using another browser and see if the same behavior persists?
Also, check for and deactivate any browser extensions you may be running that could interfere with the site.
lastly, your cookies file could be corrupt and need to be deleted to allow a new one to be created. (After clearing the cookies, re-start the browser)
Also, check for and deactivate any browser extensions you may be running that could interfere with the site.
lastly, your cookies file could be corrupt and need to be deleted to allow a new one to be created. (After clearing the cookies, re-start the browser)
#3
I cleared my cookies and stuff, but the problem kept going on. I would go over to FD and it would make every tab super slow then freeze when I would switch on to the FD forums. I went over to Chrome and it seemed to be working just fine. Problem with that is that I don't particularly care for Chrome and would rather use Firefox. I tried uninstalling Firefox then reinstalling it. So far that seems to be working, but I'll let you know if anything changes.
#4
Administrator
Join Date: Nov 2012
Posts: 370
#5
I'm having big problems with FitDay freezing my browser again (Firefox). It is constantly freezing. I noticed something, too. Each time it freezes there is always a Verizon ad somewhere on the page. It never freezes when there is not a Verizon ad. And I get A LOT of Verizon ads. Each time it freezes I have to pull up the task manager, kill the browser and then restart the browser, sign back into FitDay and hope I don't get a Verizon ad. I'm on here a lot, logging my food and activities as well as being active on the boards. I freeze anywhere from 10-15 times a day. If I want to log food, for example, I can start, add 1 or 2 things, get a Verizon ad and then have to kill the browser and start the process over to continue. So sometimes I'll have to restart my browser and sign back into FitDay 3 or 4 times just to get 1 thing completely done. Then if I'm on the boards, every time I click to a new page I run the risk of getting a Verizon ad again and having to start all over.
Like I said, if there is no Verizon ad, I don't freeze. The amount of time I spend restarting my browser and signing in again, getting back to where I was and continuing is ridiculous.
Like I said, if there is no Verizon ad, I don't freeze. The amount of time I spend restarting my browser and signing in again, getting back to where I was and continuing is ridiculous.
#6
Administrator
Join Date: Nov 2012
Posts: 370
We have received the same report from others. We are working on removing the verizon ads.
I'm having big problems with FitDay freezing my browser again (Firefox). It is constantly freezing. I noticed something, too. Each time it freezes there is always a Verizon ad somewhere on the page. It never freezes when there is not a Verizon ad. And I get A LOT of Verizon ads. Each time it freezes I have to pull up the task manager, kill the browser and then restart the browser, sign back into FitDay and hope I don't get a Verizon ad. I'm on here a lot, logging my food and activities as well as being active on the boards. I freeze anywhere from 10-15 times a day. If I want to log food, for example, I can start, add 1 or 2 things, get a Verizon ad and then have to kill the browser and start the process over to continue. So sometimes I'll have to restart my browser and sign back into FitDay 3 or 4 times just to get 1 thing completely done. Then if I'm on the boards, every time I click to a new page I run the risk of getting a Verizon ad again and having to start all over.
Like I said, if there is no Verizon ad, I don't freeze. The amount of time I spend restarting my browser and signing in again, getting back to where I was and continuing is ridiculous.
Like I said, if there is no Verizon ad, I don't freeze. The amount of time I spend restarting my browser and signing in again, getting back to where I was and continuing is ridiculous.
Last edited by tyen; 06-06-2014 at 04:25 AM.
#7
FitDay Member
Join Date: Jun 2014
Posts: 2
#9
Administrator
Join Date: Nov 2012
Posts: 370
#10
FitDay Member
Join Date: Jun 2014
Posts: 2
Last time I was affected by Verizon ad was this evening, had to shut the program down and relog in and hope for no Verizon ad. I was able to add foods in classic after relog in because ad didn't load I assume, there was no ad showing at top or bottom while I was able to access.