The issue is continuing to be worked on by our tech staff. As support staff, all I can do is to check in on the status of the issue (and relay your frustration) I wish I could speed it up for you!.
Originally Posted by terex1747
I've been having problems with the website food postings not all being downloaded to my PC. I alerted tech support a month ago and they said they would have tech support look into it, after stalling me first with "it must be your browser" baloney. They never got back to me with a solution or even a progress report. I asked for a refund since I was downloading total lower calories than I input on the website for a while before I discovered this website defect. They have refused. I'm going to request a credit card chargeback and never subscribe to this lousy outfit again.