Thread: Help
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Old 02-26-2014, 08:29 PM   #6 (permalink)
tyen
Administrator
 
Join Date: Nov 2012
Posts: 135
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Hi Guys,

We are working to get to your emails. The recent update caused some login problems for a lot of you.

Things to try are:

1. Delete all cookies and cache memory on your browser for Fitday.
2. Restart the browser
3. Make sure you are using the correct username. (I know it sounds obvious, but a lot of you guys have multiple accounts)
4. Check any plugin add ons/extensions. Disable all of them to see if any are interfering with the site.
5. Verify that the same problem exists with a different browser.

You can also try this automated link (restart browser afterwards)

https://www.fitday.com/webfit/reset.php


Thank you for your patience!
__________________
For all questions regarding the Fitday service, email: support@fitday.com

Last edited by tyen; 02-26-2014 at 08:53 PM.
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